Your guests ask. Welco answers.
Welco is a WhatsApp assistant that replies to your guests for you: check-in details, appliance help, local tips, house rules. Every answer in their language, 24/7. It reads your Airbnb, Booking.com and VRBO calendars, so it knows exactly who's staying and answers only real guests.
- Works in the guest's WhatsApp
- Replies in 30+ languages
- Syncs Airbnb, Booking.com & VRBO calendars
- Answers verified guests only
How it works
- Connect your calendars. Paste your Airbnb, Booking.com, VRBO, Hostaway or any iCal link. Welco imports every reservation, so it knows who's staying, where, and on which dates.
- Teach it your place. Add WiFi, house rules and check-in steps. Upload appliance manuals, save your favorite local spots, then try it in the built-in simulator before any guest sees it.
- Let Welco answer. Guests message on WhatsApp and get instant answers in their language, day and night. You get pinged only when a human is actually needed.
Also included
- Voice notes transcribed and answered like any text
- Auto-generated guest guidebook: one web link plus a PDF, in the guest's language
- Take over any conversation from the dashboard; your replies are translated automatically
- Unanswered questions are saved once you answer, for every future guest
- Stay extensions, early check-ins and emergencies flagged with an urgency level via WhatsApp, email or push
- Turn the AI on or off per property, set its tone, even give it a different name
Who it's for
Independent hosts, property managers and co-hosting teams.
Articles for vacation rental hosts
Request a demo: contact@welco.ro — WELCO AI S.R.L.